SERVICE & MAINTENANCE

CHL service truck

Our Home Base:

Carolina Home Lift has been in business since 2000. Based near Asheville, we provide installation and full service to the western North Carolina region.  This includes western Tennessee and upstate South Carolina.

Your Individual Needs:

We always consider your individual needs when you call us.  Your service call starts with troubleshooting over the phone to rule out simple fixes and save you the expense of a service call.  If this is unsuccessful, we will schedule an appointment and send out a service technician as soon as possible. 

Proper Care and Maintenance:

With proper care and maintenance, your home elevator, stairlift or wheelchair  lift will provide years of service to you and your family.  At Carolina Home Lift, we have the knowledge and experience to keep your home lift in excellent repair. 

Factory Trained and Certified:

We are certified and factory-trained for all the lift products we install, and we can provide service for other brands of home lifts such as  National Wheel-O-Vator home elevators and Ameriglide stairlifts.

Our Home Base:

Carolina Home Lift has been in business since 2000. Based near Asheville, we provide installation and full service to the western North Carolina region.  This includes western Tennessee and upstate South Carolina.

Your Individual Needs:

We always consider your individual needs when you call us.  Your service call starts with troubleshooting over the phone to rule out simple fixes and save you the expense of a service call.  If this is unsuccessful, we will schedule an appointment and send out a service technician as soon as possible. 

Proper Care and Maintenance:

With proper care and maintenance, your home elevator, stairlift or wheelchair  lift will provide years of service to you and your family.  At Carolina Home Lift, we have the knowledge and experience to keep your home lift in excellent repair. 

Factory Trained and Certified:

We are certified and factory-trained for all the lift products we install, and we can provide service for other brands of home lifts such as  National Wheel-O-Vator home elevators and Ameriglide stairlifts.

Home Elevator Safety Notice

Gap between inner and outer doors danger:

Your home elevator may have a safety issue that affects small children or pets. There is a space between the elevator shaft door (the door that opens into a room) and the elevator’s inner folding gate (see diagram).  If this space is too wide, a small child  may become trapped between the two doors.  This can cause serious injury to the child if the elevator goes into motion.  The latest elevator code (not presently adopted in North Carolina*) requires that the space between the elevator folding gate and the elevator shaft be no more than ¾ “ and the total gap between the door and gate be less than 4”.

*North Carolina does not yet require this latest code.  If your elevator shaft is framed with 2″ X 4″ construction and the elevator car is no more than 1/2″ from the floor threshold, your elevator meets the current elevator code being enforced in North Carolina. 

Elevator safety diagram w child
Elevator safety diagram w door build-out

Fix for the problem:

Carolina Home Lift recommends that homeowners install door build-outs (see diagram) to the inside of the shaft door to reduce the space between the door and gate to ¾” and the total gap space to less than 4”. 

Door Build-Outs:

Door build-outs can be custom-made of wood or  they can be simple molded plastic baffles which are inexpensive and easy to install.  Installation of such a door build-out will bring your home elevator into compliance with the latest elevator code.  

Carolina Home Lift further recommends that flimsy  folding gates be replaced with code-compliant reinforced gates known as “hard hinged”  accordion gates.

Thyssenkrup tkEP space guard
Waupace space guard

Request more information about home elevator saftey regarding the gap problem.

Or request a quote on installation of a door build-out or hard-hinged accordian gate.

Elevator safety diagram w door build-out